Contact Fine Linens

Framed pieces are easier to discuss with the dimensions in front of you, so email works well for size questions.

Email

customerservice@linenhouse.shop

Replies within 1 business day. Include your order number if you have one.

Telephone

+1 212-737-0520

Answered during opening hours only; there is no overnight line.

In person

1193 Lexington Ave, New York, NY 10028, United States Monday - Friday, 9:30 AM - 6:00 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday

What to include

  • Your order number, if the message is about an order already placed.
  • The delivery postcode, which is enough for us to find an order without the number.
  • For anything damaged, a photograph of the item and of the packaging it arrived in.

Registered details

Business nameFine Linens
Trading nameFine Linens
Address1193 Lexington Ave, New York, NY 10028, United States
HoursMonday - Friday, 9:30 AM - 6:00 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday
We deliver toUnited States addresses

Order questions go faster elsewhere

To follow a parcel that has already shipped, the tracking link in your despatch email is more current than we are. For a return, start at the Refund and Returns Policy, which sets out what we need before a return can be authorised. To find an order, use Track Order.