Privacy Policy
Fine Linens handles personal data only to fulfil orders and answer questions. This notice explains the detail.
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What we collect
What we store: name, shipping address, email, phone. What we never store: card numbers or bank details.
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Why we collect it
Order data is used for delivery, support and compliance. It is not shared for marketing by anyone.
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Who else sees it
Carriers and payment providers receive the data required to do their part. We make no other disclosures except where required by law.
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Cookies
Cookies are used for the shopping basket and session continuity only. Refusing them prevents checkout from working.
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How long we keep it
Retention is limited to what tax law demands for orders, and to the life of the conversation for enquiries.
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Your rights
Send data requests to customerservice@linenhouse.shop. We reply within thirty days, and can only decline where the law requires us to retain a record.
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Children
This shop is intended for adults. We do not knowingly collect information from anyone under 13, and will delete any such record brought to our attention.
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Who is responsible
The data controller is Fine Linens, 1193 Lexington Ave, New York, NY 10028, United States. Write to customerservice@linenhouse.shop or telephone +1 212-737-0520 during Monday - Friday, 9:30 AM - 6:00 PM (ET). Saturday, 10:00 AM - 5:00 PM. Closed Sunday.